Volts Connect Web · AI Calls
A receptionist that answers at midnight.
Point a business number at an AI voice agent and calls get answered like a person would: it greets, offers times, takes details, and captures the booking. You wake up to the transcript, the recording, and the outcome — not a voicemail nobody checks.
Included from the Pro plan · runs on your own Twilio + ElevenLabs accounts
AI Calls · last night, 11:48 PM
Outcome: bookedAgent: Harbor Auto, how can I help?
Caller: Do you do same-day oil changes?
Agent: We do — I can book you for 2:30 today…
✓ Booking captured · 2:30 PM · oil change
Where it earns its keep
Three Shifts You Stop Missing
After hours
The 9 PM caller with a dead car doesn't want your voicemail — they want an answer. The agent gives one, captures the job, and your morning starts with a booking instead of a maybe.
Overflow
Two staff, three ringing lines. Humans answer what they can; the agent catches what they can't, so "we're slammed" stops costing you the customers who called during the rush.
The line you never had
A dedicated booking line that always answers — printed on the van, the card, the Google profile — without hiring anyone to sit behind it.
No black box
Every Call, Readable and Actionable
Every AI-handled call lands in the AI Calls log with the full transcript, the audio recording, the outcome, and the details the agent pulled out — name, number, what they wanted, when. If a call goes sideways, you can read exactly what was said and tighten the agent's instructions.
Finished AI calls can also fire workflows — text the confirmation, tag the contact, notify a human for anything the agent flagged. The handoff to your team's inbox is seamless because it's all one platform.
Transcript
Word for word, both sides, searchable later
Recording
The actual audio, attached to the contact
Outcome
Booked / message taken / needs a human — at a glance
Extracted details
Name, number, service, time — structured, not buried in audio
Follow-up
Workflows fire on call finish: confirm by text, tag, notify
FAQ
AI Receptionist Questions, Answered
It captures the booking details — service, time, name, number — and logs them as a structured outcome with the full transcript and recording. A workflow can then confirm by text automatically, or hand the details to your team or your booking system via webhook.
Voices come from ElevenLabs — you connect your own ElevenLabs account, pick the voice, and shape how the agent speaks and what it's allowed to say. It sounds like a good phone receptionist, not a 2010 phone tree.
Your choice per number: point a line at the agent permanently (a true after-hours or overflow line), or keep humans first and let the agent be the answer to what would otherwise be a missed call.
Every AI call lands in the AI Calls log with the transcript, the recording, the outcome, and the details the agent extracted. Nothing is a black box — you can read exactly what was said.
The AI Calls capability is included from the Pro plan ($49/mo). Voice usage runs on your own ElevenLabs and Twilio accounts at their rates — same bring-your-own model as everything else, no markup from us.
Collaboration
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