Volts Connect uses a modular add-on system that allows you to extend functionality without affecting the core plugin. Add-ons can be installed, activated, and licensed individually or as part of a bundle.
Documentation
Add-ons Overview
Add-ons enhance Volts Connect with optional features such as campaigns, automation, WooCommerce integrations, and access control.
Key points
Add-ons extend Volts Connect with additional functionality.
Each add-on can be activated or deactivated independently
Licensed add-ons unlock additional features inside Volts Connect
Add-ons integrate seamlessly with existing inbox, contacts, and analytics
Available add-ons appear in the Add-ons tab within Volts Connect.
Pro Messaging
The Pro Messaging add-on enables bulk SMS campaigns, audience targeting, scheduling, and campaign analytics.
Core features
Send bulk SMS messages to multiple contacts
Target audiences using tags or manual phone number lists
Schedule campaigns or send immediately
Configure quiet hours, throttling, and time zones
Use merge tags from contact fields
View campaign-level analytics
All campaign replies flow back into the main Inbox.
Automation & Workflows
The Automation & Workflows add-on allows you to create rule-based SMS automations without writing code.
Core features
Trigger workflows based on incoming message content
Supports contains, equals, starts with, and regex matching
Apply business-hour conditions
Automatically send replies
Add or remove contact tags
Create drip-style message sequences
Enable or disable workflows at any time
Automations run automatically as messages are received.
WooCommerce SMS
The WooCommerce SMS add-on connects Volts Connect with WooCommerce to send transactional and engagement messages.
Core features
Order confirmation and status update messages
Cart abandonment reminders
Post-purchase follow-ups and review requests
Customer replies appear in the Inbox
Uses existing Twilio configuration
WooCommerce SMS messages are sent automatically based on store events.
Roles & Access Control
The Roles & Access Control add-on provides granular permissions for Volts Connect features.
Core features
Control access to Inbox, Contacts, Analytics, Campaigns, and Settings
Assign permissions by WordPress role
Create focused agent-level access
Restrict sensitive features to specific users
This add-on is ideal for teams and agencies with multiple users.
Licensing & Bundles
Add-ons require a valid license key to activate premium functionality.
Licensing
Enter license keys directly within the Add-ons tab
Each add-on has its own license field
License status is validated automatically
Bundles
Bundles allow multiple add-ons to be activated with a single license
Bundle licenses unlock all included add-ons
Bundle status is displayed clearly in the Add-ons screen
Volts Connect requires an active license key to enable core functionality.
Optional add-ons require their own licenses unless activated through a bundle license.
Best Practices
Activate only the add-ons you need
Keep licenses up to date to receive updates
Test add-ons in staging environments before production
Review permissions carefully when using access control
Next Steps
Continue with:
- Analytics – measuring campaign and automation performance
- Settings – message behavior and configuration
- Troubleshooting – resolving data or delivery issues
This documentation covers installation, configuration, and usage of Volts Connect and its official add-ons.
Item support includes help with setup, configuration issues, and bug fixes. Custom workflows, advanced integrations, and implementation services are available separately.