Roles & Team Access
Control SMS Access Across Your Team
Give staff, agents, or clients controlled access to the SMS console with custom roles, permissions, and activity logs—no full admin rights needed.
Give staff, agents, or clients controlled access to the SMS console with custom roles, permissions, and activity logs—no full admin rights needed.
Control who can view conversations, send messages, manage contacts, or access analytics.
Create focused agent dashboards without exposing full wp-admin menus.
Assign permissions to existing WordPress roles or create dedicated SMS roles.
Track which users send messages and manage conversations.
Send alerts to specific roles or team members.
Install the Roles add-on
Define allowed capabilities per role
Assign roles to users
Users only see permitted Volts Connect sections
Support teams with multiple agents
Agencies managing client inboxes
Businesses needing access control and auditing
Shared admin logins risk disasters; this delivers secure, role-tailored SMS desks for agencies, support teams, or multi-location businesses without dev work.
Unlock team roles, bulk campaigns, WooCommerce triggers, automations, and more; first 30 get Pro Messaging free
Bulk campaigns targeted by tags/custom fields, with scheduling, throttling, quiet hours, and tracking.
Learn MoreOrder confirmations, shipping updates, cart recovery nudges, and review requests automated from WooCommerce.
Learn MoreVisual ‘if this then that’ flows that auto‑reply, tag contacts, assign conversations, and trigger webhooks based on rules.
Learn MoreGive your team a Real SMS console instead of scattered notifications and shared phones.
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