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Built-in Volts Connect Features

Start sending and managing SMS right away with these essential features—no extras needed for a complete two-way inbox, contacts, analytics, and more.

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Inbox that feels like chat

See every SMS in a threaded inbox with tags, notes, and unread indicators, so your team can reply as fast as they do in chat apps.

Campaigns and automation built‑in

Send bulk SMS, schedule drips, and plug in add‑ons like workflows and WooCommerce triggers as your needs grow.

Made for WordPress teams

Runs entirely inside wp‑admin with roles, multi‑number routing, and webhook hooks for CRMs, helpdesks, and AI bots.

Built In

Core Features Included Free

Powerful SMS inbox, contacts, analytics, and integrations ready from day one—no add-ons required.

All
Built In
Add-ons

Two‑way SMS & MMS inbox

Threaded chat bubbles with unread badges, global search, and inline media previews for all SMS/MMS conversations.

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Contacts

Name, phone, email, status, and full conversation history stored alongside each contact
profile.

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Tags

Comma-separated tags like "VIP," "Lead," or "Service" for quick filtering and segmentation in inbox/campaigns.

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Notes

Internal notes on contacts/conversations for
team context like preferences or call
summaries.

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Multi‑number routing

Connect multiple Twilio numbers with labels;
auto-select sender for replies and per-message routing.

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Custom Fields

Create custom fields like "service" or "location"; auto-generates tags for Pro Messaging personalization.

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Archive Chats

Move inactive conversations to an archive view while preserving full history; restore with one click anytime.

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Advanced Analytics

Reply-time reports, engagement heatmaps, CSV exports, and weekly stakeholder summaries for deeper insights.

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Basic Analytics

Message volume charts, inbound/outbound trends, and delivery rates tracked daily, weekly, or monthly.

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Webhook Forwarder

Mirror full Twilio payloads to your CRM, bots, or tools for seamless integration without custom code.

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Email Notifications

Instant email alerts on new inbound SMS with summaries and direct links back to the conversation.

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Auto-Encoding

Automatic URL encoding and phone formatting
so messages always deliver correctly without errors.

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Roles & Team Access

Custom roles like Agent/Manager with
restricted dashboards and activity logging for team control.

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$29

Pro Messaging

Bulk campaigns targeted by tags/custom fields, with scheduling, throttling, quiet hours, and tracking.

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$39 | FREE first 30

WooCommerce SMS

Order confirmations, shipping updates, cart recovery nudges, and review requests automated from WooCommerce.

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$25

Automation & Workflows

Visual ‘if this then that’ flows that auto‑reply, tag contacts, assign conversations, and trigger webhooks based on rules.

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$15

Twilio Voice Pack

Click-to-call from contacts, voicemail
transcription, and call logging with duration tracking.

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Comin Soon

Appointment Reminders

24/48-hour pre-appointment SMS, YES/NO/CANCEL replies, and calendar sync for Google/Outlook.

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Comin Soon

Multi-Gateway Routing

Add providers beyond Twilio; route by
country, cost, or failover for global high-volume delivery.

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Comin Soon

CRM & Helpdesk Connectors

Sync contacts and log SMS activity into CRMs and helpdesks so your existing tools stay the single source of truth.

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Comin Soon

AI Assistant Pack

Let an AI assistant suggest replies or auto‑answer common questions using Flowise agents and optional ElevenLabs voice.

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Comin Soon

Ready to make SMS a first‑class channel in WordPress?

Give your team a Real SMS console instead of scattered notifications and shared phones.

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