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Automation Workflows Add-on

No-Code SMS Automations & Workflow Engine

Drag-drop rules for auto-replies, tagging, escalations, and drips—handle routine 80% while agents focus on high-value chats.

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Key Capabilities

Drag-drop builder for "if 'urgent' → tag + notify manager"

Visual nodes connect triggers to actions in minutes.​

Multi-step drips with reply branching

No reply in 24hr? → follow-up; "YES" → book slot.​

Trigger-based workflows

Trigger workflows based on message content, keywords, tags, or business hours.

Flexible matching logic

Supports contains, equals, starts with, and regex-based conditions.

Automatic replies

Send instant responses when a workflow condition is met.

Tag management

Automatically add or remove tags from contacts based on interactions.

Drip sequences

Create timed multi-step message sequences for follow-ups.

Enable / disable workflows

Control workflow execution with a simple status toggle.

How It Works

  1. Define a workflow and enable it

  2. Select trigger conditions (keywords, tags, time)

  3. Choose one or more actions

  4. Incoming messages are evaluated automatically

  5. Matching workflows execute in real time

Who it’s for

  1. Businesses handling high SMS volume

  2. Marketing teams running automated follow-ups

  3. Agencies building SMS workflows for clients

What It Solves

Manual rules don’t scale; automations run 24/7, cutting response time 70% and freeing humans for complex customer needs.

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Powerful Add-ons to Extend Core

Unlock team roles, bulk campaigns, WooCommerce triggers, automations, and more; first 30 get Pro Messaging free

Roles & Team Access

Custom roles like Agent/Manager with
restricted dashboards and activity logging for team control.

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$29

Pro Messaging

Bulk campaigns targeted by tags/custom fields, with scheduling, throttling, quiet hours, and tracking.

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$39 | FREE first 30

WooCommerce SMS

Order confirmations, shipping updates, cart recovery nudges, and review requests automated from WooCommerce.

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$25

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