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CUSTOM FIELDS

Store the Data That Matters to Your Business

Create custom contact fields to capture additional customer information and reuse it across messaging and campaigns.

Key Capabilities

Custom contact fields

Create unlimited custom fields for contacts such as company, location, order ID, or internal references.

Flexible field types

Define field types (text, required/optional) based on your data needs.

Inline editing

Edit custom field values directly from the inbox or contact profile.

Reusable across messaging

Custom fields can be used as merge tags in campaigns and templates.

Sort order control

Control how fields appear in contact profiles for better usability.

How It Works

  1. Create custom fields in the settings panel

  2. Assign values to contacts manually or during interactions

  3. Custom fields appear in contact profiles and conversations

  4. Values can be referenced in campaigns and templates

Who it’s for

  1. Businesses collecting structured customer data

  2. Teams personalizing SMS messages

  3. Agencies standardizing client contact records

More

Powerful Add-ons to Extend Core

Unlock team roles, bulk campaigns, WooCommerce triggers, automations, and more; first 30 get Pro Messaging free

Roles & Team Access

Custom roles like Agent/Manager with
restricted dashboards and activity logging for team control.

Learn More
$29

Pro Messaging

Bulk campaigns targeted by tags/custom fields, with scheduling, throttling, quiet hours, and tracking.

Learn More
$39 | FREE first 30

WooCommerce SMS

Order confirmations, shipping updates, cart recovery nudges, and review requests automated from WooCommerce.

Learn More
$25

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