Last Updated: August 29, 2024
Welcome to Volts Consulting! Please read these terms and conditions carefully before using our web hosting and designing services.
By accessing or using our services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.
1. Definitions
– “We,” “us,” or “our”**: Refers to Volts Consulting.
– “Services”: Includes web hosting and web designing services provided by Volts Consulting.
– “User” or “you”: Refers to the individual or entity using our services.
2. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
3. Service Description
We provide web hosting and designing services, subject to the terms and conditions outlined herein.
4. Account Registration
To use our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password.
5. Payment and Billing
Payment for our services is outlined in the pricing and billing section on our website. Failure to pay fees may result in the suspension or termination of your account.
6. Content and Usage
You are solely responsible for the content you publish on your website hosted by us. You agree not to engage in any illegal or prohibited activities. We reserve the right to suspend or terminate your account if you violate these terms.
7. Intellectual Property
You retain ownership of your content. By using our services, you grant us a non-exclusive license to use, reproduce, and modify your content for the purpose of providing and improving our services.
8. Confidentiality
We will not disclose your confidential information to third parties without your consent, except as required by law.
9. Limitation of Liability
To the extent permitted by Indian law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our services.
10. Termination
Either party may terminate the agreement at any time with written notice. Upon termination, you must cease using our services, and we may delete your account and data.
11. Changes to Terms
We reserve the right to update and modify these terms at any time. It is your responsibility to check for updates. Continued use of our services after changes constitutes acceptance of the modified terms.
12. Governing Law
Refund Policy
At Volts Consulting, we strive to ensure the highest level of satisfaction with our services. However, if you are not completely satisfied with your purchase, we offer the following refund policy:
- Eligibility for Refunds:
- Refunds are applicable only to services that have not yet been fully delivered or utilized.
- Refund requests must be made within 7 days of the initial payment.
- Refund Process:
- To initiate a refund, please contact our support team at info@voltsconsulting.com with your order details and the reason for the refund request.
- Once your refund request is received and approved, we will process the refund using the original payment method.
- Please note that it may take 5-7 business days for the refund to reflect in your account, depending on your payment provider.
- Non-Refundable Services:
- Services that have been fully delivered or utilized are not eligible for refunds.
- Custom services, including but not limited to bespoke web design and development projects, are not refundable once work has commenced.
- Payment Method:
- Refunds will be processed to the original payment method used during the purchase.
- If the original payment method is unavailable, we may offer an alternative refund method at our discretion.
- Contact Information:
- For any questions or concerns regarding this refund policy, please reach out to our support team at info@voltsconsulting.com.
Delivery/Cancelation Policy
Delivery Policy
At Volts Consulting, we are committed to delivering high-quality digital solutions tailored to your business needs. Upon agreeing to the project scope and terms, our team will begin working on your project as per the agreed timeline. The delivery timeline will be clearly outlined in the project contract.
- Website Design & Development: Depending on the complexity of the project, delivery will typically occur within 2-6 weeks from the start date.
- Volts Engage: Access to our Volts Engage platform will be provided within 24-48 hours after payment confirmation.
- Other Services: Delivery timelines for additional services such as SEO, CRM setup, and marketing campaigns will be discussed and agreed upon during the project planning phase.
Once the project is completed, the final deliverables will be provided to you in the agreed format. Any revisions or additional work outside the original project scope may result in additional fees and will be handled on a case-by-case basis.
Cancellation Policy
We understand that circumstances may change, and you may need to cancel your project or subscription. Below is our cancellation policy:
- Website Design & Development: If you wish to cancel the project before completion, please notify us as soon as possible. If the project is canceled after work has begun, you will be billed for the work completed up to the point of cancellation. Any deposit paid is non-refundable.
- Volts Engage Subscription: Subscriptions can be canceled at any time. Please note that the subscription fee is non-refundable, and access to the platform will be revoked immediately upon cancellation.
- Other Services: For ongoing services such as SEO, CRM, and marketing, you may cancel at any time. Services rendered up until the point of cancellation will be billed accordingly.
Refund Policy
- Refunds: We offer refunds only in cases where services have not been initiated or if there is a failure to deliver as per the contract. If eligible, refunds will be processed within 7 business days from the date of approval and will be credited back to the original payment method.
For any questions or concerns about our delivery, cancellation, or refund policies, please contact our support team. We are here to help ensure a smooth experience.
These terms are governed by the laws of India. Any disputes arising out of these terms will be resolved in the courts of India.
If you have any questions or concerns about these terms, please contact us at info@voltsconsulting.com.
Thank you for choosing Volts Consulting!